Privacy Policy
Effective date: January 1, 2026
1. Introduction
Welcome to cookluma. This Privacy Policy describes how we collect, use, and protect information when you visit our website cookluma.tech or interact with our AI cooking device that adjusts heat and timing automatically.
2. Data We Collect
• Personal Information: Name, email address, postal address, phone number, and any other details you provide when registering or contacting us.
• Device Usage Data: Information about your use of the AI cooking device, including temperature settings, cooking duration, error logs, performance metrics, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services and device functionality.
- Communicate with you regarding device setup, support inquiries, updates, and newsletters (with your consent).
- Personalize your experience and offer tailored recommendations.
- Ensure security and detect potential misuse or technical issues.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on cookluma.tech. Types of cookies we use include:
- Session Cookies: Temporarily store information during your visit to navigate between pages.
- Preference Cookies: Remember your preferences such as language or device settings.
- Analytics Cookies: Collect aggregated data on site usage and performance through trusted analytics platforms.
You can disable cookies via your browser settings, but this may affect site functionality.
5. GDPR Compliance
cookluma complies with the General Data Protection Regulation (GDPR) for users in the European Economic Area. You have the following rights regarding your personal data:
- Right of Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data under certain conditions.
- Right to Restrict Processing: Request us to limit the use of your data.
- Right to Data Portability: Receive your data in a structured, commonly used format.
- Right to Object: Object to processing based on legitimate interests or direct marketing.
To exercise any of these rights, please contact us via our contact form or by mail at the address below.
6. Data Security
We implement technical and organizational measures to protect your information against unauthorized access, loss, or alteration. These measures include encryption, secure servers, access controls, and regular security assessments.
7. Third-Party Services
We may engage third-party service providers for hosting, analytics, messaging, and customer support. These providers process your data only as instructed by cookluma and are contractually obligated to safeguard your information.
8. International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The revised effective date will appear at the top of this page. Continued use of cookluma.tech or our device after changes indicates your acceptance of the updated policy.
10. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact us:
cooklumaAvenue de la Paix 14
1211 Geneva 10
Switzerland
Phone: +41763285152
Business ID: CHE-610.649.402